Common User environments

Desk space at the airport has historically been limited and over the years providers and IATA have striven to introduce a single terminal system that enables airlines or airport handling agents to switch between hosts on the same terminal. This reduces the need for each individual airline to supply separate PC’s, printers or peripherals.

Some of the common terms are:

CUTE:   Common-use terminal equipment

CUPPS:  Common-use passenger processing systems 

CUSS:   Common-use self-service


Provider services;


SITA’s AirportConnect Open provides the standard communications between all the peripherals required for passenger processing including printers, passport readers, boarding card readers and bag tag printers. It also supports self-boarding gates and self-bag drop.
AirportConnect Open is the only platform capable of providing an integrated approach to , common-use passenger processing systems (CUPPS) and common-use self-service (CUSS) kiosks, hosted on one platform.